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Customer Reviews

Sanele Mdlalose

★ ★ ★ ★ ★

"Wow! This product is amazing. I didn’t expect it to be this good. Honestly"
I’m impressed!

☆ ☆ ☆ ☆ ☆

""
Siya Ndlovu

★ ★ ★ ★ ☆

"I really love it! The quality is great"
but I wish shipping was a bit faster.

☆ ☆ ☆ ☆ ☆

""
Michael Johnson

★ ★ ★ ★ ★

"This is exactly what I needed! I’ve been recommending it to all my friends."
Emily Davis

★ ★ ★ ☆ ☆

"It’s okay"
but I feel like it could be improved a little. Maybe a different material?

☆ ☆ ☆ ☆ ☆

""
Emihle Brown

★ ★ ★ ★ ☆

"Pretty solid product! Works well"
just had a small issue at first but customer service was super helpful!

☆ ☆ ☆ ☆ ☆

""

Return Policy

Overview

Our return policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

Refunds

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email and send your item to the adress that will be communicated .

Shipping

To return your product, you should mail your product to our store

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Need help?

Contact us for questions related to refunds and returns.

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Pet chest and back